Question 1

What are Escape Rooms?

Answer

Escape Rooms are a fantastic new entertainment activity that helps team bonding. You and a team of your choosing (Friends, family, co-workers, school mates) will venture into a themed room. In that room you will discover many hidden objects, codes, keys, riddles and clues that will help you complete your simple final goal: escaping the room in 60 minutes!

Question 2

Am I actually locked in?

Answer

Goodness no!
physically locking players into rooms is not only immoral, but illegal.
All players are welcome to leave via the entrance door of the escape room at any time for any reason.

Question 3

What if I get stuck?

Answer

Each room is fitted with cameras (not recorded) and your team will be provided with a walkie-talkie to keep you in touch with our all-knowing game masters. Just give them a yell and they’ll come by and point you in the right direction, but they will not spoil the puzzle unless you ask them to, they will just guide you.

Question 4

Do I have to book beforehand?

Answer

Yes, we highly recommend booking in advance. You can try popping in to see what rooms are available, but we don’t guarantee there will be anything available, and we would prefer you to book online. Bookings can be completed here.

Question 5

I told some friends I was going to Breakout Bendigo, and now they want to tag along! Is this okay?

Answer

Absolutely! If you have extra players than you booked for, just get them to come along and we’ll fix it up when you arrive.

Question 6

We've booked for less than six people. Will we have to play with others?

Answer

No. Your chosen team will have an exclusive opportunity to escape. We will not add players to your experience.

Question 7

How long does the experience take?

Answer

Our games are designed to take just 60 minutes. This means that you’ll really need to work together to succeed! We recommend you arrive 15 minutes before your appointment and allow 1 ½ hours for the whole experience to allow for debrief after and photo opportunities.

Question 8

Are gift certificates available?

Answer

Breakout Bendigo's Escape Game experience works for every occasion and for all ages! You can purchase a gift certificate here.

Question 9

What do I need to bring?

Answer

Just bring yourself, a healthy spirit of competition, a dash of bravery and a group of friends! Wear something comfortable, our rooms are all climate controlled!

Question 10

I can't make it to my booking! What can I do?

Answer

If you are no longer able to make your escape room booking time, please contact us at info@breakoutbendigo.com at least 48 hours in advance. If possible, we will work with you to arrange another time, arrange a refund or gift voucher. For bookings within 24 hours, no cancellations, refunds or reschedules are available. Do know that bookings are non-transferrable.

Question 11

Is there an age limit?

Answer

If you are 18+ you are fine to play! if you are 15-17 years of age you will have to get a parent or guardian over 21 to come in and sign a waiver, to take responsibility for your group; but they do not have to play the game with you. If if you are 8-14 you need a parent or guardian to come in and play with you.

Question 12

I'm having trouble with my booking. Whom can I speak to?

Answer

Please contact us directly by emailing info@breakoutbendigo.com or by calling 0418 591 597.

Question 13

Can I organise an event at Breakout Bendigo?

Answer

YES! Our function room is available for a small fee. It can accommodate up to 30 people. You can bring your own food and drinks. We do not have oven facilities but we can provide refrigeration. Perfect for Kids’ Birthday Parties, Bucks and Hens nights, Christmas parties. You can bring along your own alcohol! Something different to celebrate any special occasion!

Question 14

I'm organising a corporate event! How many people can attend at once?

Answer

With three great escape rooms in one convenient place, BREAKOUT BENDIGO is ideal for corporate bookings. We have capacity for 18 players total playing all of our escape rooms at once. We can arrange back-to-back bookings for larger groups with plenty of space to relax in our lounge or function room to plan your escape! To help us tailor your special event, please send an email with your requirements to info@breakoutbendigo.com and our friendly staff will be happy to assist.

Question 15

Is Breakout Bendigo wheelchair accessible?

Answer

Yes! We are all on one level and accessible for most wheelchairs. However, at this stage we do not have disabled bathroom facilities. We are working on having this available in the near future.

Question 16

Is Breakout Bendigo pet-friendly?

Answer

Unfortunately, we cannot accommodate pets as of now, but we are working on a pet friendly solution. Service animals are completely acceptable and more than welcome.

Question 17

When is Breakout Bendigo open?

Answer

We're open from Wednesday to Sunday each week! Wednesdays and Thursdays: 2pm-10pm Fridays and Saturdays: 10am- 11pm Sunday: 10am- 9pm

Question 18

Are there live actors or anything that can jump out at me?

Answer

Simple answer: No. There's nothing that can jump out and/or harm you in our rooms, and there's no live actors! (yet!)

Question 19

Would Breakout Bendigo be a good choice for my kids' party?

Answer

Absolutely!
Kids have a ball going in with their friends to solve all the puzzles together. It gets them off devices and into a controlled team working environment!
We have a large private function room available for booking for parties, For ages 10+ Breakout Bendigo is the perfect solution to any kids party!

Question 20

Are the rooms sanitised?

Answer

Absolutely!
Especially because of the events as of late, Breakout Bendigo has put the upmost effort into making sure every single escape room has been properly sanintised after each and every single game, as well as all other rooms used by customers on a regular basis.

Question 21

Are the rooms suitable for kids?

Answer

While our games are suitable for kids, the games and puzzles are primarily designed for adults.

Keep this in mind, while kids CAN solve a lot of the puzzles in our rooms, they also tend to get bored at times where they get stuck, since there's not always something for everyone to do at one time. Some puzzles are also too complicated for kids as well.
Children 7 and under can come into the room completely free.
Any children from 8-12 need to have a guardian or parent accompany them into the room.
However kids from 13-16 may go into the room by themselves, they must have a parent or guardian come instore to sign them in.

FAQ

Frequently asked questions