Frequently asked questions
What are Escape Rooms?
Escape Rooms are a fantastic new entertainment activity that helps team bonding.
You and a team of your choosing (Friends, family, co-workers, school mates etc) will venture into a themed room. In that room you will discover many hidden objects, codes, keys, riddles and clues that will help you complete your simple final goal: escaping the room in 60 minutes!
Am I actually locked in?
physically locking players into rooms is not only immoral, but illegal.
All players are welcome to leave via the entrance door of the escape room at any time for any reason.
What if I get stuck?
Each room is fitted with cameras and microphones (not recorded) and your team will be provided with a walkie-talkie to keep you in touch with our all-knowing game masters. Just give them a yell and they’ll point you in the right direction, but they will not spoil the puzzle, they will just guide you.
Do I have to book beforehand?
I told some friends I was going to Breakout Bendigo, and now they want to tag along! Is this okay?
We've booked for less than six people. Will we have to play with others?
How long does the experience take?
Are gift certificates available?
Breakout Bendigo's Escape Game experience works for every occasion and for all ages! You can purchase a gift certificate here.
What do I need to bring?
I can't make it to my booking! What can I do?
Is there an age limit?
If you are 18+ you are fine to play!
I'm having trouble with my booking. Whom can I speak to?
Please contact us directly by emailing email@example.com or by calling Suzanne on 0418 591 597.
Can I organise an event at Breakout Bendigo?
We can accept larger bookings to play more than one room at a time, but unfortunately we do not have a function space for use.
The group prices are as follows:
Groups of 5-12 players: $32pp
Groups of 13-18 players: $30pp
Groups of 19+ players: $27pp
I'm organising a corporate event! How many people can attend at once?
Is Breakout Bendigo wheelchair accessible?
However, at this stage we do not have disabled bathroom facilities. We are working on having this available in the near future.
Is Breakout Bendigo pet-friendly?
Unfortunately, we cannot accommodate pets as of now, but we hope to have a pet friendly solution in the future!
When is Breakout Bendigo open?
We're open from Wednesday to Sunday each week!
Are there live actors or anything that can jump out at me?
Simple answer: No. There's nothing that can jump out and/or harm you in our rooms, and there's no live actors! (yet!)
Would Breakout Bendigo be a good choice for my kids' party?
Kids have a ball going in with their friends to solve all the puzzles together. It gets them off devices and into a controlled team working environment!
For ages 10+ Breakout Bendigo is the perfect solution to any kids party!
Are the rooms suitable for kids?
While our games are suitable for kids, the games and puzzles are primarily designed for adults.
Keep this in mind, while kids CAN solve a lot of the puzzles in our rooms, they also tend to get bored at times where they get stuck, since there's not always something for everyone to do at one time. Some puzzles are also too complicated for kids as well.
Any children from 8-12 need to have a guardian or parent accompany them into the room.
However kids from 13-16 may go into the room by themselves, they must have a parent or guardian come instore to sign them in.
What happens if I have a booking and we go into lockdown?
Not to worry! If we find out we're going into lockdown and you have a booking, we will be working to immediately send you a message and organise options.
You can choose to either reschedule your booking, which means your booking will be in our system and you can give us an email or call at anytime when we're open and we'll be happy to book it in for you.
You can also choose to refund your booking, providing a reason.
We much prefer reschedules, as this helps our small, local & family owned business to continue during these hard times, and we thank you for your support.