FAQ

Frequently asked questions

What are Escape Rooms?


Escape Rooms are a fantastic new entertainment activity that helps team bonding. You and a team of your choosing (Friends, family, co-workers, school mates) will venture into a themed room. In that room you will discover many hidden objects, codes, keys, riddles and clues that will help you complete your simple final goal: escaping the room in 60 minutes!




Am I actually locked in?


As each of our escape room adventures are multi-room, you will always be able to exit via the entry door so you can leave at any stage.




What if I get stuck?


Each room is fitted with cameras (not recorded) and your team will be provided with a walkie-talkie to keep you in touch with our all-knowing game masters. Just give them a yell and they’ll come by and point you in the right direction, but they will not spoil the puzzle unless you ask them to, they will just guide you.




Do I have to book beforehand?


Yes, we highly recommend booking in advance. You can try popping in to see what rooms are available, but we don’t guarantee there will be anything available, and we would prefer you to book online. Bookings can be completed here.




I told some friends I was going to Breakout Bendigo, and now they want to tag along! Is this okay?


Absolutely! If you have extra players than you booked for, just get them to come along and we’ll fix it up when you arrive.




We've booked for less than six people. Will we have to play with others?


No. Your chosen team will have an exclusive opportunity to escape. We will not add players to your experience.




How long does the experience take?


Our games are designed to take just 60 minutes. This means that you’ll really need to work together to succeed! We recommend you arrive 15 minutes before your appointment and allow 1 ½ hours for the whole experience to allow for debrief after and photo opportunities.




Are gift certificates available?


Breakout Bendigo's Escape Game experience works for every occasion and for all ages! You can purchase a gift certificate here.




What do I need to bring?


Just bring yourself, a healthy spirit of competition, a dash of bravery and a group of friends! Wear something comfortable, our rooms are all climate controlled!




I can't make it to my booking! What can I do?


If you are no longer able to make your escape room booking time, please contact us at info@breakoutbendigo.com at least 48 hours in advance. If possible, we will work with you to arrange another time, arrange a refund or gift voucher. For bookings within 24 hours, no cancellations, refunds or reschedules are available. Do know that bookings are non-transferrable.




Is there an age limit?


If you are 18+ you are fine to play! if you are 15-17 years of age you will have to get a parent or guardian over 21 to come in and sign a waiver, to take responsibility for your group; but they do not have to play the game with you. If if you are 8-14 you need a parent or guardian to come in and play with you.




I'm having trouble with my booking. Whom can I speak to?


Please contact us directly by emailing info@breakoutbendigo.com or by calling 0418 591 597.




Can I organise an event at Breakout Bendigo?


YES! Our function room is available for a small fee. It can accommodate up to 30 people. You can bring your own food and drinks. We do not have oven facilities but we can provide refrigeration. Perfect for Kids’ Birthday Parties, Bucks and Hens nights, Christmas parties. You can bring along your own alcohol! Something different to celebrate any special occasion!




I'm organising a corporate event! How many people can attend at once?


With three great escape rooms in one convenient place, BREAKOUT BENDIGO is ideal for corporate bookings. We have capacity for 18 players total playing all of our escape rooms at once. We can arrange back-to-back bookings for larger groups with plenty of space to relax in our lounge or function room to plan your escape! To help us tailor your special event, please send an email with your requirements to info@breakoutbendigo.com and our friendly staff will be happy to assist.




Is Breakout Bendigo wheelchair accessible?


Yes! We are all on one level and accessible for most wheelchairs. However, at this stage we do not have disabled bathroom facilities. We are working on having this available in the near future.




Is Breakout Bendigo pet-friendly?


Unfortunately, we cannot accommodate pets as of now, but we are working on a pet friendly solution. Service animals are completely acceptable and more than welcome.




When is Breakout Bendigo open?


We're open from Wednesday to Sunday each week! Wednesdays and Thursdays: 2pm-10pm Fridays and Saturdays: 10am- 11pm Sunday: 10am- 9pm




Are there live actors or anything that can jump out at me?


Simple answer: No. There's nothing that can jump out and/or harm you in our rooms, and there's no live actors! (yet!)




Would Breakout Bendigo be a good choice for my kids' party?


Absolutely!
Kids have a ball going in with their friends to solve all the puzzles together. It gets them off devices and into a controlled team working environment!
We have a large private function room available for booking for parties, For ages 10+ Breakout Bendigo is the perfect solution to any kids party!





©Breakout Bendigo Escape Games 

155A Lyttleton Terrace 

BENDIGO VIC 3550

M - +61 0418 591 597

Ph- +61 03 5441 2009

info@breakoutbendigo.com

  • Facebook
  • Snapchat